Scott Berkun’s insights, knowledge and sense of humor delivers an exceptional book that no project manager can do without.

Ideas morph into designs **via conversations between different people** with different types of expertise.Many then admitted (after looking over their shoulder to be sure no-one was listening) that it’s impossible to always follow a formal process for decision making, given the limited time that they have available and the number of things that they need to do.

For librarians and administrators, your personal account also provides access to institutional account management. Include a choice to do nothing and at least one hybrid choice (including a part with several options).

Scott Berkun is an author and speaker who has worked at Microsoft for 9 years as a project manager going from Internet Explorer, Windows and MSN. I’ve been reading a new book from O’Reilly which, despite my intense aversion to books of this type, outshines its class.