I am now very disappointed by the attitude of RSPCA staff responsible for adoptions, it’s as if they have their own agenda. I recently enquired about adopting 2 different female kelpies, aged 2yrs, that had been rescued from a puppy farm, and it is wonderful that the RSPCA does this…. If you are finding fleas on the dog & cats you can safely give them Capstar (active ingredient Nitenpyram) while waiting to treat with a different spot-on - it's a pill that rapidly kills any fleas on the animal, but unless you are finding quite a lot it's not worthwhile in my view. I believe there are some other products with the same active ingredient. FRONTLINE PLUS ® contains fipronil and (S)-methoprene. UK: AVM-GSL. FRONTLINE TRI-ACT ® contains fipronil and permethrin. UK: NFA-VPS. FRONTLINE ® SPOT ON contains fipronil. UK: AVM-GSL. I see it contains Fipronil which is now no longer working in some areas. What have you sprayed the house with, and do you know about the pupal window which means fleas continue emerging for some time after treating the house? This is because none of the sprays kill the pupae which continue to hatch. I have had the worse experience with RSPCA claims department and after this month policy expires l will be looking for another provider. From their assessment team, to their consultant to their supervisors, they are an absolute nightmare. The one thing they are good at and if their was an award for it, it would be how many times they say sorry in one phone call, which becomes very annoying as these people a programed to pacify callers, and taught not to think or step out side the box. Not to mention language barriers, and having to constantly repeat your self. Its unfortunate that Australia is becoming a 3rd world country these days with saucing all their big companies and inquires out of the company, whether it be phone providers, electrical companies etc... all for cheap labor. RSPCA is no exception.

Either discard or wash all their bedding at 60C and if possible dry on the line. Ditto any throws on furniture, pet beds, your sheets etc. For reasons of hygiene and safety, personal grooming products, cosmetics or items of intimate clothing cannot be returned. Unwanted Food or Drink Products - Once supply conditions are broken, there are a number of factors outside of our control that can affect the quality of a product. Therefore perishable goods such as food and drink cannot be returned.