Bush Doctors

Product Information

Performance Some measuring parameters of The Bush Doctors are taken and their fetched values are as mentioned below. Measure The practice provides a range of services including childhood immunisations, chronic disease management, smoking cessation, sexual health, cervical smears and travel advice and immunisations. Please note that we need THREE full working days (72 hours) for any prescription request (up to 7 days if requests involve posting) , this includes hospital outpatient prescriptions and private prescriptions. Please ensure you do not run out of your medications and take responsibility to request your medications well in advance. Our reception staff are following new written guidelines which they cannot bypass and are in place to ensure all requests are processed safely. Please help us to help you. ... The practice had a system in place to follow up patients who had attended accident and emergency where they may have been experiencing poor mental health.

The practice population has a greater proportion of adults aged 25 to 50 than the national average with overall levels of income deprivation being somewhat higher than average for England. The prevalence of long-term conditions tends to be lower than average but there is a the prevalence of mental illness is more than double the national average. The population is ethnically diverse. Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system The partnership had redesigned the organisation of clinical care to provide a more holistic service to patients with complex needs. The needs of the working age population, those recently retired and students had been identified and the practice had adjusted the services it offered to ensure these were accessible, flexible and offered continuity of care. Dear Patients Routine appointments can be booked up to 1 month in advance online or via p hone. Urgent queries can only be made by phone.

Doctors

PLEASE BE AWARE THAT FROM 1ST SEPTEMBER 2016, PATIENTS WILL NOT BEEN SEEN IF THEY ARE MORE THAN 10 MINUTES LATE FOR THEIR APPOINTMENT. We rated the practice as Requires Improvement overall for the quality of its services. The practice was rated as Good for being caring and as Good for being responsive to the needs of its patients. However improvements were required to ensure the practice was providing fully safe and effective care and was well-led. Appointments were available outside of school hours and the premises were suitable for children and babies. There were baby changing and breast feeding facilities available. The practice is open between 8am to 6.30pm Monday to Friday with telephone lines opening from 8am to 12.30pm and 1.30pm to 6pm. The practice offers a range of appointment types including book on the day, telephone consultations; advance appointments and the ‘e-consult’ service which provides a response the next working day when patients submit an online form. There was a focus on learning, research and innovation and a willingness to experiment and pilot new ideas for the benefit of patients.

We rated the practice as Good for providing safe, effective, caring and responsive services because: The practice was responsive to the needs of older people, and offered home visits, double routine appointments and urgent appointments for those with enhanced needs. Patients said they were able to make an appointment with a named GP and there was continuity of care, with urgent appointments available the same day. Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month Currently patients arriving up to 20minutes late for their appointment are still being seen, however this greatly impacts the running time of the clinics and patients who have arrive on time for their appointments.

Collection list

In an effort to help with this, as of 1 st September 2016, patients who arrive later than 10 minutes for their appointment with a GP, Nurse or HCA will not be seen and will have to book a further appointment. Prescription Requests Please note that we need THREE full working days (72 hours) for any prescription request (up to 7 days if requests involve posting) , this includes hospital outpatient prescriptions and private prescriptions. Please ensure you do not run out of your medications and take responsibility to request your medications well in advance. Our reception staff are following new written guidelines which they cannot bypass and are in place to ensure all requests are processed safely. Please help us to help you. The practice offered proactive, personalised care to meet the needs of the older people in its population.

There was an open and transparent approach to safety and an effective system in place for reporting and recording significant events.There were systems in place to identify and follow up children living in disadvantaged circumstances and who were at risk, for example, children and young people who had a high number of A&E attendances. Patient survey results were in line with local and national averages for the quality of care and consultations. The practice scored better than other practices locally for the extent to which patients felt involved in decisions about their care. Patients we spoke with were very positive about the quality of care they received.

The practice adjusted how it delivered services to meet the needs of patients during the COVID-19 pandemic.

Nursing staff had lead roles in chronic disease management and patients at risk of hospital admission were identified as a priority. Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment. Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments