I carry my charger to work with me in my panniers and the connecting wires are wrapped around the charger to put it in a pannier and unwrapped to charge the battery when I arrive at work and this constant wrapping and unwrapping may not have helped. They are still working brilliantly and my original battery is still going strong after powering me through another Winter of riding to work and back and my bike has completed a further 1724 miles since the battery/charger connector plug fix was completed and the bike 10702 miles to my place of work and back since I bought it in March 2015. Yamaha 36V charger compatible with 400Wh and 500Wh Yamaha batteries fitted to Haibike SDURO 2015-18 models. So I dragged out my old B bike (2011 Oxygen Emate City) and used that to get me too and from work for the four shifts I had to do making a note to ring Martin to explain the problem and ask for help.

The laptop manufacturers do not entertain warranty claims in such circumstances, so why should Haibike be any different?I am only writing to confirm that this must be happening quite often and is indeed a bad design, hopefully someone will read this and look for other options as there are many that won't leave you in this situation. I am going to take it to a mate of mine tomorrow afternoon who used to be a BT engineer and generally very handy to explain the problem. The battery and charger are obviously high quality items and it would have been extremely wasteful to have thrown them away as the only option given by the manufacturer for the want of an inexpensive replacement connector.

Brakes and gears are made by Shimano and SRAM, the suspension from Rockshox, Fox and Suntour and the motor and battery could be Bosch, Yamaha or another European drive unit manufacturer and for these components, you should replace them with like for like components from those manufacturers.Change country: -Select- Albania Algeria American Samoa Andorra Angola Anguilla Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Republic Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Darussalam Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Islands Cayman Islands Central African Republic Chad Chile China Colombia Comoros Cook Islands Costa Rica Cyprus Czech Republic Côte d'Ivoire (Ivory Coast) Democratic Republic of the Congo Denmark Djibouti Dominica Dominican Republic Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Falkland Islands (Islas Malvinas) Fiji Finland France French Guiana French Polynesia Gabon Republic Gambia Georgia Germany Ghana Gibraltar Greece Greenland Grenada Guadeloupe Guam Guatemala Guernsey Guinea Guinea-Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macau Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Martinique Mauritania Mauritius Mayotte Mexico Micronesia Moldova Monaco Mongolia Montenegro Montserrat Morocco Mozambique Namibia Nepal Netherlands Netherlands Antilles New Caledonia New Zealand Nicaragua Niger Nigeria Niue Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Republic of Croatia Republic of the Congo Reunion Romania Rwanda Saint Helena Saint Kitts-Nevis Saint Lucia Saint Pierre and Miquelon Saint Vincent and the Grenadines San Marino Saudi Arabia Senegal Serbia Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands South Africa South Korea Spain Sri Lanka Suriname Svalbard and Jan Mayen Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Turks and Caicos Islands Tuvalu Uganda Ukraine United Arab Emirates United Kingdom United States Uruguay Uzbekistan Vanuatu Vatican City State Venezuela Vietnam Virgin Islands (U. Maybe the charger cable was already damaged or loose in some way, which was the ultimate cause and effect! A tiny ring of plastic on the battery connector has broken off and now the connector falls out when you try and charge it. I inspected the battery and found that one of the four pins that the charger plug locates into was slightly bent. Right now the success is great: no manufacturer never before had exposed a real electric MTB, really suitable for use off-road.

Read more about the condition New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging is applicable). Joking apart my friend is very good at fixing virtually anything he puts a mind to and now after selling his pub 10 years ago (Freehouse) works for himself very successfully doing mainly garden maintenance (mostly mowing large surrey lawns, cutting hedges etc, with the odd small building project), although being surrey he has had to re wire the odd classic car and service and get going a few classic motorbikes. Unfortunately today something went wrong when plugging it in and a couple of pins most have touched as it made a a shorting sound and left a terrible smell in the office. I started using a reusable zip tie around the crank when charging to help ensure this doesnt happen.I have completed 1924 miles since mending my connectors with the battery and charger showing every sign of lasting a lot longer still. Whilst I do sympathise with both of you, would it not be much safer in future to charge the battery off the bike and away from possible interference from flailing limbs? I am not due back at work until around the 8th of May when the sDuro will resume service, but it might have to share the odd trip with the super sub Emate city now and then when the start time dictates a road trip too and from work rather than any off road. The 103 third parties who use cookies on this service do so for their purposes of displaying and measuring personalized ads, generating audience insights, and developing and improving products. In addition, tuning measures can lead to a loss of insurance coverage and accident victim assistance benefits in the event of accidents.

However if you experience any issues at any time you should stop riding your bike and book your bike in for its free service immediately. My very handy ex BT friend did the tricky opening up of the battery and soldiering of the wires directly inside before re-securing the battery case and water proofing the opening where the lead emerges.The free service is put in place to make sure the bike you have purchased is running correctly and to adjust out any cable stretch that happens to any new bike. I am sure that everybody is familiar with laptops being damaged in a similar manner by somebody tripping over the charger cable, causing the laptop to be scrapped or needing an expensive repair. The plug that locks the charger lead into the Yamaha battery has always to me looked a little fragile.