An essential read for all who are involved in this field and passionate about seeing God’s kingdom come in families, churches and communities. This is an Open Access article distributed under the terms of the Creative Commons Attribution License ( http://creativecommons.

There is a good theological foundation laid, and then an overview chapter highlighting the variety of family ministry found in Britain today. This latter will be an ongoing process within AHS, and the Resource Kit will be remain a dynamic initiative to keep items current and of practical use. The review of the literature would suggest that it was the commitment of organizational leaders which built culture change momentum. The challenge for healthcare institutions is to locate or develop, and implement the mechanisms, tools and resources essential for preparing and supporting patients, their families, healthcare providers and healthcare administrators to effectively and successfully practice patient engagement.European Patients’ Forum: The Value+ Handbook for Project Coordinators, Leaders and Promoter on Meaningful Patient Involvement. Adcock does not claim originality, is generous in introducing the influential work of others, and offers a particularly helpful list of further resources. It was “assumed that input from consumers in the planning of health care can lead to more accessible and acceptable health services” [ 45], p. There are things to do as well as things to think about, all presented in ways that will enrich individual spirituality as well as offering ideas for group engagement. The actual resource kit development and its pilot or evaluation to determine the quality of the tools and guides for patient engagement is not part of this review or paper, and therefore, the final step of consultation in the scoping review process is part of the ongoing process within AHS, and reported separately.

Abelson J, Forest PG, Eyles J, Smith P, Martin E, Gauvin FP: Deliberations about deliberative methods: issues in the design and evaluation of public participation processes. The goal would be to deal with the barriers and forge a clear path for enablers of patient engagement. Descriptions of the approach to involving stakeholders in decision making at the National Institute for Health and Clinical Excellence (NICE) stressed that “involving people is a serious business” [ 37], p. These chapters are full of sound advice, necessarily of a fairly generalised kind, offered in an easy-going style for the general reader.Staff that reacted to patients and their families in an “impatient, patronizing or disrespectful manner” inhibited future engagement opportunities (p. Each reviewer rated the abstracts independently using the inclusion/exclusion criteria identified in Table 1, by choosing ‘yes’ include the source, or ‘no’ do not include it, or ‘maybe’ include it.

echoed this sentiment as shown by the challenges they identified in measuring patient engagement in primary care settings. In the early chapters, Adcock considers the nature of ‘family’ in the twenty-first century, and the opportunities and pitfalls for modern ministry in a church context. Negative attitudes might manifest through professionals disengaging, not sharing information or resources, or exerting their power [ 50]. Engagement resourcing of tools and educational or other activities was crucial to engagement success and should be considered when planning any stakeholder engagement.There is no evidence to suggest there is a difference in which approach is used for the identification of the themes destined for use in aligning the contents of the “resource kit for patient engagement”.

Considered a challenge to effective service user engagement, McEvoy [ 43] suggested that adequately resourcing patient engagement enables patients and families (service users) the opportunity to contribute through engagement programs, which if not resourced properly might become tokenistic exercises. Other practical examples of ‘infrastructure’ supporting patient engagement included the emergence of organizational policies, legislation and national health plans, as demonstrated by the Queensland Government endorsement of a Community Engagement Improvement Strategy [ 23], England’s Health and Social Care Act 2001 which “places a legal duty on health care organizations to make arrangements to involve and consult patients and the public and to develop an ongoing relationship rather than a consultation being a one off” [ 13], p. At a time when we often hear negative stories of the challenges facing the NHS, it is good to see how well staff can deliver service improvements when they are well supported, and when they are given the authority to act and make improvements, and the tools to help them put their ideas into practice. We know that getting the correct support at the correct time is so beneficial which is why we’ve introduced our crisis line.Broad representation of individuals with a variety of health related experiences would ensure a responsive approach to the needs of service users. The themes were selected because they best described the common findings from both published and grey literature.