Please note: You can upgrade to a new phone and plan if you’ve got less than 45 days to go until your contract renewal date. you don't have to do anything - we'll set up your Direct Debit and send you confirmation in the post. Still need support? You can remove some add-ons in My EE go to plans and add-ons in the menu, then select the add-on tab. Pay Monthly: add your EE mobile number plus bank account number and sort code, post code and last 4 digits of your debit/credit card The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.

Your first bill will cover the cost of your plan. It will include a number of services, depending on what you use, including: If you have a pay monthly or pay as you go mobile account or a home broadband account, you can register for My EE. Apple Music: Data used will be deducted from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either the latest iOS version or Android 5 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/apple-music.

or try our new option, text PAY to 150 and follow the prompts. Please make sure you have your registered card with you.

Apple Arcade: Data used will be deducted from your plan allowance. Only available to iOS users. Apple Arcade is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content requires a device using the latest OS version or another compatible device. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Arcade terms apply. For more details go to ee.co.uk/apple-arcade. Apple TV+: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires an iPhone using the latest iOS. To access content required a device using the latest iOS version or another compatible device. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus. Your current usage shows details of your remaining data allowance, which is the data that is included in your plan. You can decide to cancel your Early Upgrade by telling us within 14 days, unless you have chosen to recycle your old phone with Recycle and Reward. Changing your plan

How does Charge to Mobile Bill work?

We won't be able to set up a Direct Debit over the phone if your bank account requires more than one signature to set up a Direct Debit. Instead, please complete the Direct Debit mandate and return it to us by post. Unlimited Data Plans: 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited data plan will be deducted from giftable allowance. Any data boost allowance will be added to the giftable allowance. If you have an unlimited amount of texts or minutes included in your plan, you’ll also be shown details of these here. Buying add-ons You’re more than 6 months into your contract with more than 45 days to go before your contract renewal date. Xbox Game Pass Ultimate: Data used will be deducted from you plan allowance. Microsoft Account required. Console or Windows 10 PC required to use Xbox Live and Game Pass. Compatible devices subject to change. Additional hardware required to access some content. The Xbox Game Pass Ultimate is for your personal, non-commercial use only. Microsoft terms apply. For more details go to ee.co.uk/gaming.

Extra charges are the total of any usage that exceeds your allowance, as well as any one-off charges and credits. You’ll be able to find more details in the ‘How we worked out your bill’ section. Where to go for help - and other useful information Your bill will always show this information under the section called What you used outside of allowance.Before setting up a Direct Debit, you need to make sure any outstanding bills are paid. Once this is done, you should be able to set up a Direct Debit. Don’t want to get lost in the numbers? This summary uses colours to show what you’re paying for. The bullet points below each section highlight when there’s a new charge or credit. You can keep your existing phone, or trade it in for cash through our Recycle and Reward scheme. 14-day cancellation period All Rounder Plans: Includes uncapped speeds, 1 Inclusive Extra, Data Gifting, Stay Connected Data, and upgrade anytime.