If we are responsible for replacing a foreign document (for example, a foreign birth certificate), tell the customer to: This section tells His Majesty’s Passport Office who is responsible for replacing a lost or damaged document and about the process for replacing lost or damaged documents.

In all cases of damaged documents, the Document Handling Unit (DHU) will try and validate them first. make it clear how an examiner asks the DHU to send the customers receipt to confidential waste (see General Register Office for England and Wales documents)If the envelope is empty, the DHU will scan the empty envelope as a supporting document and fail the validation. This section tells HM Passport Office examiners which documents can be replaced by HM Passport Office staff and which documents must be replaced by the customer.

The supplier queries team will investigate and tell you what actions to take. Document lost or damaged within HM Passport Office Advanced Practitioner Location: Derby Acute Home Visiting, Royal Derby Hospital, Ilkeston, Swadlincote, Long Eaton, Ashbourne Salary: DHU Band 8.b0 - ... If a document is damaged and you, the examiner are processing the application on the Application Management System (AMS), you must: the customer posted their receipt to the Document Management Service (DMS) or Document Handling Unit (DHU) Advanced Practitioner Location: Various clinical settings from Urgent Care Centres to Home Visiting Services around Leicestershire & surrounding areas...If the customer asks for the cost of replacing a document before they apply for the replacement document, you must: