Authored by leading experts Debra Paul and James Cadle, the fourth edition of this bestselling publication provides comprehensive guidance for business analysts, encompassing the essential concepts, frameworks and techniques needed to provide professional business analysis services. New topics include the service view of business analysis, the strategic context and enterprise architecture, customer experience analysis and design thinking. Decent book covering the Business Analysis discipline. It's well written and quite thorough with just a few typos. It covers the general processes in business analysis projects from initiation, developing solutions and gathering and modelling requirements. It works very well as a companion volume to '99 Business Analysis' techniques which I can heartily recommend. This accredited Business Analysis Foundation certification course 4th edition will enable you to get international recognition through the British Computer Society and IIBA. Under improving business processes it appears to be shorter in the new book however in addition you will find six sigma DMAIC as well as customer experience. Furthermore there is also value network analysis, customer journey maps and lean types of waste.

Business Analysis - Debra Paul, James Cadle, Malcolm Eva Business Analysis - Debra Paul, James Cadle, Malcolm Eva

BCS, The Chartered Institute for IT, is committed to making IT good for society. We use the power of our network to bring about positive, tangible change. We champion the global IT profession and the interests of individuals, engaged in that profession, for the benefit of all. Debra is a regular speaker at business seminars and IS industry events and is a Chartered Fellow of BCS. Debra is a founder member of the BA Manager Forum and was the chief architect for the BCS Advanced International Diploma in Business Analysis. She is also a sessional lecturer at Henley Business School.

Developments in information technology (IT) have enabled organisations to create information systems that have improved business operations and management decision-making. In the past, this has been the focus of IT departments. However, as business operations have changed, the emphasis has moved onto the development of new services and products. The questions that now need to be asked are ‘What can technology offer to enhance our portfolio of products and services?’ and ‘What needs to change in the organisation if the benefits from a new or enhanced IT system are to be realised?’ Jonathan Hunsley has worked in numerous senior business analysis roles across a variety of industries including consultancy, insurance and banking. Jonathan is a director of Assist Knowledge Development and focuses on training, consultancy and mentoring apprentices for the AssistKD IS Business Analysis Apprenticeship programme. His training portfolio includes many Advanced International Diploma modules. Jonathan has presented at several business analysis and business change conferences and seminars. He is a BCS Chartered Member and is also a BCS oral examiner. Jonathan contributed to Chapter 3 (The strategic context for business analysis). A readable and engaging journey through the business change lifecycle, the business analysis services and the toolkit required of a proficient business analyst Candidates should be able to demonstrate knowledge and understanding of business analysis principles and techniques. Key areas are:

Business Analysis, Fourth Edition Book - EVERYONE - Skillsoft

Business analysis is a key discipline within business transformation projects. Too often business changes are introduced without such analysis, leading to failed projects, wasted investment and unnecessary business disruption. Effective business analysis enables greater project success, informed investment and beneficial business outcomes.

BCS Business Analysis Practice – Sample Exam Questions

After a number of years in this profession, I can safely say this book is the one stop shop for business analysis! Whether you are looking to start a career as a business analyst, increase your current capability or just think in a more logical and structured fashion, the latest edition certainly doesn't disappoint. There is also a new section on the variance of the business analyst role discussing business/ enterprise architecture,technical BAs, business system analysts,digital business analysts, project business analysts and proxy project owners. Under the feasibility assessment and business case development we have ‘generate options to resolve the problem’. ‘remove un-viable options’,‘identify and analyse impacts’, ‘identify and analyse costs and benefits’, ‘evaluate financial technical and business options’, ‘evaluate options with strategic goals’ and ‘support comparison and selection of solution’. The first section of the chapter introduces the enterprise process hierarchy more clearly than was done in the previous book. This 4th edition is a must-have book for all business analysts. I am delighted to see topics of service thinking, customer experience & Agile/Lean included. In the evolving digital world, where the role of business analysts has been questioned, this book highlights the importance of BA function in organisations more than ever.

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This edition has benefitted from chapter contributions by Malcolm Eva and Craig Rollason, both of whom have been involved with this publication since the first edition. We are delighted that Jonathan Hunsley has provided his extensive experience and knowledge to contribute the strategic context discussion to this edition. We also wish to thank Adrian Reed for providing the foreword to this edition and for the numerous discussions about all matters related to business analysis. This is very much in keeping with the third edition just more detail on the agile including the principles underlying agile approach and more detail on the stages of the generic agile model.The Institute fosters links between experts from industry, academia and business to promote new thinking, education and knowledge sharing. This updated edition supports the continued evolution of business analysis and remains the go-to resource for practicing business analysts to turn to throughout their careers. The inclusion of the Business Analysis Service Framework and a wealth of Lean and Agile techniques reflects the customer-centricity of business analysis in today’s world.

Business Processes - BCS Modelling Business Processes - BCS

This chapter has now been renamed the business analysis service framework instead of the business analysis process model. This is reflected in the fact that the ‘business analysis process model has now been dispensed with and replaced by the BASF model (as defined before). I’ve used this book throughout my career and it is more complete than ever, covering the whole spectrum of activities in the BA-discipline. It is a very useful combination of available techniques and best practices on how to use them. It is a must-read for every business change professional. From the academic community, Dr Yin Leng Tan, University of Reading, has provided invaluable guidance about service science and other areas of research relevant to business analysis.Business Analysis continues to evolve and reflect emerging trends, building upon solid analysis principles, interpreting and informing the analyst’s role and best practice. Whether starting your journey in the industry as an apprentice, or you are the head of practice, this continues to be the north star that will guide all.