One of the most powerful insights of this book is that the conversation is not about the relationship; the conversation is the relationship. He and his team of highly skilled professionals are responsible for ensuring that our Fierce Conversation models and all content are fully accessible and meaningful for our clients. The ideas and action items provided in this book were thought-provoking and helpful; however, I felt most of the examples were tailored to readers in management roles at companies.

It’s not our thoughts or feelings that get us into trouble…It’s our attachment to them, our belief that we are right. The master teacher of positive change through powerful communication, Susan Scott wants her readers to succeed. The results are usually powerful, and Scott’s workbook exercises will allow readers to have effective, life-changing fierce conversations of their own.

As a neurodivergent, queer, biracial woman, I often felt very uncomfortable with the anecdotes and stories meant to give the principles of a fierce conversation more oomph. Since joining Fierce in 2017, first as CFO and later as CEO, Beltran has leveraged his love for technology, finance, and communication, as well as his education that includes an MBA from University of Michigan and certificates in programs from Wharton and Harvard, to develop an integrated approach for Fierce that has had clients and the rest of the industry noticing. Geeta has been instrumental in taking up the vision of the CEO and building Pulse By Fierce, the disruptive app – from ideation to reality.

Michael Brisciana has stated that "I worry that some of their most enthusiastic adherents can seem more eager for the 'fierce' (i. Fierce conversations are designed to intensify relationships by interrogating the reality of both sides and ending them with conclusions that appeal to both observations. D in Industrial/Organizational psychology from Bowling Green State University in 2008, and has published work in journals such as the Journal of Addictive Behaviors (an international peer-reviewed journal), and edited books such as The Handbook of Employee Engagement, which is considered an invaluable resource for organizational psychologists. Corey comes to Fierce with a robust background in transformational coaching and consulting in various industries such as aerospace and defense, financial services, health and wellness, learning and development, oil and gas, and airline transportation. This book was not as easy a read for me as “Switch” was; I really had to make myself read and finish this book.Express how you feel emotionally, this may be difficult and sometimes embarrassing, but is crucial to emphasize that you are affected by the problem being discussed.

One major aspect thou The decision tree in my eyes was more like a map of delegation and consisted of four categories, which are: Leaf Decisions, Branch Decisions, Trunk Decisions and Root Decisions. If you see it as an insignificant issue, still talk about it, or it will look as though you don’t really care about what is important to them.The speaker in this video gives direct quotes and elaboration on very important qualities of the book’s information.

Over the past two decades, she has shared her expertise with clients through her keynote presentations, TedX Talks, and award-winning books, Fierce Conversations: Achieving Success at Work and in Life, One Conversation at a Time, and Fierce Leadership: An Alternative to the Worst “Best” Practices of Business Today.I’ve been reading Fierce Conversations by Susan Scott, a very accessible and useful book that helps you develop techniques for tackling those difficult conversation you’ve been putting off. which provides Fierce Conversations, Fierce Leadership, and Fierce Coaching programs to CEOs and company leaders. We, however, have no idea how another person to react to what we say, so it’s best to take your own personal precautions to be more conscious about others when we speak. Commit to action – follow through with your decision and be determined to overcome all obstacles on the path to resolving the stated issue. Known for her bold yet practical approach to executive coaching and leadership development, author Susan Scott has been challenging people to say the things that can’t be said for over two decades.