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The Candy Group is one of the largest producers of domestic appliances in Europe and, one that we have a long relationship and much experience with that spans decades. Talk to engineers that repair applainces and get support from there with diagnosing faults and repair advice. If we are not notified of damage within 24 hours we are unable to claim from either the manufacturer or the carrier and you may be liable and unable to claim for damage. Normally this information plate is made to be easily accessible without having to pull your tumble dryer out. New: A brand-new, unused, unopened and undamaged item in original retail packaging (where packaging .Cleverly though, it also saves people from seeing hundreds of irrelevant results and only shows tumble dryer parts that we know fail and have been used, not parts that are almost never required. To deal with damages quickly please send us a brief description of the damage and include a photograph where possible as this will speed the process up considerably. For help with fault finding, diagnostics, fault codes and other technical assistance please use our forums where you can get help and advice from field technicians totally free.

Royal Mail postal service - This is not a guaranteed next day service, Royal Mail aim to deliver 85% of 1st Class mail items the next working day after posting but this can take longer.Please have a look at this guide on finding the correct spare parts and if you've any doubt at all, just ask.